Open the?Creative Cloud desktop app.?
Last updated on
Apr 23, 2025
Out of storage space? Learn about our 30-day retention period for deleted files and how to remove unused files and assets to free up your cloud storage space.?
Why should I delete files permanently from cloud storage?
When you reach the? maximum number of files or folders ?that can be stored in your Creative Cloud account,? you may get an error preventing you from adding new items in your cloud storage.?To fix this issue, permanently delete any files and folders you don't need and free up your storage space.
30-day retention period for deleted files
We are changing how we process deleted files and folders to improve your Creative Cloud storage quota.?Beginning June 4, 2023, we will start rolling out a new removal process for files in your Creative Cloud?Deleted?folder.?Once implemented, deleted files will be permanently deleted after 30 days. Any files older than 30 days already there in your?Deleted?folder will also be permanently deleted.
Note that files in the?Deleted?files will continue to consume space till they’re permanently deleted. Read on to find out more about how to immediately remove files from the?Deleted?folder if you're out of storage space.?You can also?recover?deleted files at any time before they’re permanently deleted.?
Note
When you permanently delete files from the Deleted folder, you cannot restore them.
Delete files permanently from Creative Cloud
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In the?Files?tab, select??Deleted.
The Deleted tab includes all the deleted cloud files. The Deleted tab includes all the deleted cloud files. -
Select the files or folders that you want to permanently remove from the cloud,?and then select Delete Permanently.
NotePress Shift + Right Arrow key (→) to select multiple files or folders to delete.
You can delete any of your files in the cloud storage. You can delete any of your files in the cloud storage. -
In the confirmation message, select Delete Permanently.
Once done, your files are permanently removed from the cloud storage. Once done, your files are permanently removed from the cloud storage. NoteMake sure that you only close the browser window once all your selected files are deleted.
Caution
To free up your space quota by removing synced presets in Adobe Photoshop, disable?Preset Syncing. You'll be presented with a confirmation message asking whether to keep your currently synced presets or to delete them from your account. Select?No?to remove any Photoshop presets that are currently synced from the Creative Cloud. To learn more, see Sync Photoshop Presets.?
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Open the?Creative Cloud desktop app.?
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In the?Files?tab, select??Deleted.
The Deleted tab includes all the deleted cloud files. The Deleted tab includes all the deleted cloud files. -
Select the files or folders you want to restore from the Deleted folder, then select?Restore.
NotePress Shift + Right Arrow key (→) to select multiple files or folders to restore.
If you can't find your file, the file already has been permanently deleted. If you can't find your file, the file already has been permanently deleted.
Delete photos permanently from Lightroom storage?
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Sign in to?Lightroom on the web.
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Expand All Photos in the left sidebar, and then select??Deleted.
All of your deleted files are stored in the Deleted tab for 30 days. All of your deleted files are stored in the Deleted tab for 30 days. -
Select the files you want to delete permanently from the cloud storage, and then select the delete icon?.
You can see the number of days remaining before the file is automatically deleted from cloud storage. You can see the number of days remaining before the file is automatically deleted from cloud storage. NoteYou can delete multiple files simultaneously by selecting them and clicking the Delete Permanently option in the bottom panel.
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Once you get the confirmation message, select?Delete.
Delete files permanently from Document Cloud
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Sign in to the?Acrobat Web.
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Select the files you want to delete and select??Delete from the set of displayed options on the right panel.
You can also select multiple files to simultaneously delete them. You can also select multiple files to simultaneously delete them. -
In the confirmation pop-up window, select?Delete.
NoteIf you have shared the file that you are about to delete, select Delete anyway.
Delete files permanently from Adobe Express?
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Sign in to?Adobe Express?and navigate to the file that you want to delete.
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Right-click the file and select??Delete from the displayed options.
You can also delete folders, which will automatically delete the files within the folder. You can also delete folders, which will automatically delete the files within the folder. -
In the confirmation window, select?Delete.
Note- You can delete multiple files simultaneously. Select the files and, in the bottom panel, select the context menu icon > Delete.?
- When webpages are published using Adobe Express, a snapshot of the webpage is created and stored in your account, consuming additional quota. To free up this space, you can unpublish or delete the original webpage file. For detailed instructions on how to unpublish a webpage, see?here.
- Files shared for review are duplicated upon sharing, which increases quota usage. You can manage and delete these review files as needed through your account. To access your review files, see?here.
